The Greater Houston area is under a flood watch through Thursday morning, with the National Weather Service predicting heavy rainfall and potential flash flooding. As the region braces for the storm, CenterPoint Energy is taking proactive measures to ensure the safety and well-being of its customers.

With the threat of 2 to 5 inches of rain and isolated areas receiving up to 6 to 8 inchesthe community is urged to stay vigilant and prepared. The storm system is expected to bring thunderstorms, gusty winds, and localized flooding through early Wednesday.

CenterPoint Energy’s proactive measures

In anticipation of the severe weather, CenterPoint Energy is pre-staging crews, contractors, and equipment across the Houston area. This proactive approach aims to minimize power outages and swiftly restore services if disruptions occur.

Jason FabreCenterPoint Energy’s vice president of special response and incident commander, emphasized the company’s commitment to customer safety. “Our CenterPoint team is taking action to support our customers ahead of expected rain and storms,” Fabre stated. The company is monitoring weather conditions around the clock and coordinating with local officials to ensure a prompt response.

Storm preparedness efforts

CenterPoint Energy’s storm preparedness strategy includes several key initiatives:

  • Pre-positioning frontline workers, contractors, and equipment to support restoration efforts.
  • Monitoring weather conditions through a dedicated meteorology team.
  • Providing safety and preparedness information to customers via phone calls, emails, text messages, and social media.
  • Coordinating with local officials and emergency management partners on response efforts.

Power Alert Service and outage tracking

To keep customers informed, CenterPoint Energy offers the Power Alert Servicewhich provides outage notifications, estimated restoration times, and updates via phone calls, texts, or email. Customers can also monitor outages through CenterPoint’s online Outage Trackerwhich offers detailed information by county, city, and ZIP code in both English and Spanish.

Safety tips for residents

CenterPoint Energy urges residents to make emergency preparations before severe weather arrives. This is especially crucial for those who rely on electricity for life-sustaining medical equipment. The company recommends having an emergency plan in place, monitoring weather forecasts, and keeping devices charged in case of power outages.

Officials also remind drivers to avoid flooded roadways and follow guidance from local emergency management agencies as weather conditions change. By taking these precautions, residents can help ensure their safety and the safety of their communities.

As the storm system approaches, CenterPoint Energy will continue monitoring conditions and adjusting its response efforts as needed. The company’s proactive measures and coordination with local authorities aim to minimize the impact of the heavy rainfall and potential flooding on the Greater Houston area.